Legal notice
Seller: Saori Takahashi (Store Name: Traveler)
Representative: Saori Takahashi
Address: We will promptly disclose this information upon request.
Phone Number: Same as above
Email Address: traveller.tokyo.customer@gmail.com
Sale Price: Please refer to each product page.
Additional Fees:
Apparel: Shipping: Hokkaido, Okinawa: ¥1,500 (Free outside of Hokkaido and Okinawa)
Mug Shipping: Nationwide (excluding Hokkaido and Okinawa): ¥800, Hokkaido and Okinawa: ¥1,500
Payment Methods: Shop Pay, credit card, Apple Pay, Google Pay, and Bancontact in Belgium are also accepted.
Product Delivery Time:We will ship within 7-14 business days after we confirm your payment. Please note that international shipping may take longer than expected due to weather and customs restrictions.
Product Delivery Method:Shipping
Regarding Returns, Exchanges, and Cancellations:Please note that we cannot accept returns, exchanges, or refunds due to customer convenience. Returns, exchanges, or refunds due to product defects will only be accepted within 14 days of receiving the product. We will only accept products that you notify us in advance. Please attach a photo of the damaged area and send it to the contact information above. Please return the product in its original packaging. Regarding cancellations, once your order has been accepted by our store, it cannot be canceled. Please note.
Return Period:Within 14 days of receiving the product
Refund Policy:We will provide a full refund once the product is returned to us in its original packaging.